Purchasing through Paypal
   
What is the purchase process?
1. Click the Buy Now button on the lessons page -> Paypal payment page.
  2. Either pay by credit card or Login to your existing Paypal account -> Payment thankyou page.
  3. Click the button "Return to New Zealand Artist" -> Customer Download page.*
  *Occasionally this doesn't work, but just proceed to step 4 and check your email.
  4. Check your email inbox for email from nzpainter@yahoo.com (not from Paypal).
  5. Follow the instructions in the email to begin your download.
  If you have trouble with ANY of these steps just send me an email and I'll sort it out quickly.
 
How can I purchase a lesson as a gift for a friend?
Simply go through the purchase process listed above up until step 4. When you find the email from nzpainter@yahoo.com just forward it to your friend and include a note from yourself in the text
eg. "Here's a wee pressie for you - thought you might like it." Note that the lesson file can only
be downloaded once, so any other lessons you require will need to be purchased separately.
   
   
  Software you will need to view the lesson:
 
   
 

When you purchase a lesson you will download a compressed zip file containing 2 items -
the lesson video file (.flv) and the lesson notes (.pdf)
You will need WinZip installed on your computer to unzip your downloaded zip file.
You will need Adobe Media Player installed to be able to view the lesson video.
You will need Adobe Reader installed to be able to view the lesson notes.
   
How do I know if I have WinZip installed on my computer?
Go to Start > Programs, and look for 'WinZip'.
If you can't see it there click here to download WinZip.
   
How do I know if I have Adobe Reader installed on my computer?
Go to Start > Programs, and look for 'Adobe Reader' .
If you can't see it there click here to download Adobe Reader.
   
How do I know if I have Adobe Media Player installed on my computer?
Go to Start > Programs, and look for 'Adobe > Adobe Media Player'.
If you can't see it there just click here to download Adobe Media Player .
   
I'm having trouble downloading the lesson file - what should I do?
Click here to go to the Download page. Before you do anything else, read all the instructions on the Download page. If all else fails, send me an email.
 
I've downloaded, but I'm having trouble opening the lesson file on my computer - what should I do?
So, you have downloaded the file successfully and it is sitting in front of you named something like "MasterClass_RuakakaBeach.zip". This file contains two files - the video lesson and the lesson notes. You need to 'unzip' this file to get to those two files. To do that you'll need a program called Winzip installed on your computer. Click here to download Winzip. Just follow the Winzip installation instructions and then you should be able to unzip the lesson zip file to get at your lesson. When you 'extract' or 'unzip' the two lesson files from within, make sure you know where on your computer they are being extracted to - so you can find them when you close the Winzip programme. It's easiest to choose your desktop as the file destination.
   
I've unzipped the lesson files, but I can't view them - now what should I do?
To view the Lesson Video named something like "MasterClass_RuakakaBeach.flv", you'll need a video viewing programme like Adobe Media Player installed on your computer. Try right-clicking on the lesson file and choose 'Open With' > and look for Adobe Media Player. If it's not there, click here to download Adobe Media Player . Follow their download and installation instructions and then you should be able to view the lesson video.

To view the Lesson Notes named something like "LessonNotes_RuakakaBeach.pdf" you will need Adobe Reader installed on your computer. Try right-clicking on the lesson notes file and choose 'Open With' > and look for Adobe Reader. If it's not there, click here to download Adobe Reader . Follow their download and installation instructions and then you should be able to view the lesson notes.
   
   
  Got some more questions? - Email them to me.